Alliant Energy crews continue their cleanup following Monday's storm

Posted: Tue, Aug 11, 2020 12:59 PM

Following the high winds and storms that ravaged much of central and eastern Iowa Monday, Alliant Energy reports more than 200,000 customers still remain without service. Technicians have been dispatched and continue assessing damage, beginning to clear trees and debris, and creating restoration plans.

"The storm created damage beyond what we've seen before and it could take several days before the majority of services are restored," stated Alliant Energy's Terry Kouba. "For some customers, especially those living in more rural areas, it could be longer. We're asking for patience as our crews work around the clock. Their safety and the safety of our customers is our top priority."

Kouba visited Marshalltown and Cedar Rapids Tuesday to survey the damage. He said, "The storm damaged some of our facilities and buildings. There are trees down on our lines and blocking many roads. Clearing the path, replacing poles and lines, and restoring services – it's going to take time to get our customers re-connected."

Power will first be restored to essential services and facilities critical to public health and safety such as hospitals, nursing homes, fire and police departments, and water systems. Then, crews will be dispatched to repair lines that will return service to the largest number of customers in the least amount of time. Service to neighborhoods, industries and businesses are restored systematically.

Currently, customers do not need to report outages. However, to report an emergency, to report damaged equipment or if you see downed lines, complete the online form at www.AlliantEnergy.com, download the MyAccount app from the app store or call 800-255-4268.