Alliant Energy is temporarily suspending disconnects for non-payment and intends to waive late fees

Alliant Energy is announcing that it is temporarily suspending disconnections for all of Iowa and Wisconsin customers during the COVID-19 outbreak. In addition, the company plans to waive late fees in Iowa to help customers who are suffering financial hardships and will collaborate with partners and organizations in Wisconsin to offer a similar solution.

This temporary suspension complements the recent directive extending the winter moratorium for residential customers.

Alliant Energy is encouraging customers to set up payment plans based on their ability to pay. This can be done online at the company's new "My Account" site, which allows for fee-free credit card payments. The site and the company's mobile app (compatible with Apple and Android devices), are available 24/7.