Beware of Blue Cross Blue Shield phone scam

Wellmark Blue Cross and Blue Shield reports that some individuals are receiving robocalls that falsely claim to be from "Blue Cross Blue Shield." These calls may be trying to sell insurance products or collect personal information from you. Neither Wellmark Blue Cross and Blue Shield nor Blue Cross Blue Shield Association are making these calls.

If you receive a recorded call claiming to be Blue Cross Blue Shield, it is likely fraudulent or malicious and you should hang up immediately. Do not respond to prompts to "press 1 to speak to the operator or get your name taken off the list," and do not provide any personal information.

There will be times when Wellmark may call you -- following up on a claim inquiry, as part of your care management, or maybe with survey questions. However, they will always identify themselves as Wellmark Blue Cross and Blue Shield and will never ask for your financial information.